Support
Technical support
Email support@bramaaudio.com for installation, update, and technical issues.
Report a DERIVA bug
For a reproducible DERIVA problem, use the structured bug-report form. It accepts the sanitized diagnostic copied by the plug-in and an optional screenshot or crash report. Open the DERIVA bug report.
Licensing
One DERIVA licence can be active on up to two devices and is managed in Brama Dock. Email licenses@bramaaudio.com for licence issues.
Windows WebView2
DERIVA on Windows requires WebView2 Runtime. If the interface does not open correctly, check that WebView2 Runtime is installed.
Suggestions
Email suggestions@bramaaudio.com for feedback and ideas.